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Help, policies, and answers to common questions
La Conquistadora is available as a trade paperback on Amazon and as a Kindle eBook on Amazon. The Ignacio’s Chuck Wagon Cookbook and Ignacio’s Essentials are also available as eBook purchases on this website.
After purchase, you'll receive a download link by email and on your confirmation page. You can also download from your Account page under Orders. Each purchase includes up to three downloads.
All eBooks are delivered as DRM-free PDFs, readable on any device — phone, tablet, computer, or e-reader that supports PDF.
Check your spam or promotions folder. The email comes from orders@laconquistadoranovel.com. If you still can’t find it, contact us and we’ll resend it.
Yes. We offer a 24-hour, no-questions-asked refund on all eBook purchases. Simply email us within 24 hours of your purchase and we'll process your refund immediately.
Contact us and we'll reset your download count. We understand devices change.
Yes. Every recipe page has a print button that formats the recipe for clean printing — ingredients, instructions, and Ignacio's notes.
A digital subscription that unlocks the gap-year stories of La Conquistadora — the chapters that fall between the novel's two timelines. Each release includes a chapter and supporting documents: newspaper pages, journal entries, ranch ledger records, and personal letters.
Yes. Chapter 1 and all its supporting documents are free to read without a subscription. No account required.
Subscriptions are billed monthly or annually through Stripe. You can cancel anytime from your Account page — access continues through the end of your paid period.
Yes. Cancel from your Account page or through Stripe's customer portal. There are no cancellation fees. You'll keep access through the end of your current billing period.
Yes. Gift subscriptions are available for 3-month, 6-month, or 12-month terms. The recipient receives an email with instructions to create an account and activate their access.
Yes. Book clubs of 5–20 members get 20% off the annual rate — $39.99 per member per year. The organizer pays one invoice and receives invite codes for each member. Set up your club here.
A monthly physical mail subscription. Each envelope contains seven artifacts from one day at La Conquistadora — a scene art card, a character letter, a handwritten note, a found artifact, a recipe, a ranch photograph, and sometimes something from the land itself. Sealed with the three-point crown brand.
Letters ship the first week of each month via USPS. United States delivery only.
Every subscriber receives the same packet each month, regardless of join date. You'll receive the current month's envelope with your first shipment. Missed months are available as back issues.
Yes. Individual back issues are $15 each. Bundles are available: Quarter (3 months, $40), Half-Year (6 months, $75), or Full Year (12 months, $130). Back issues ship as a single package.
Yes. Contact us to pause your subscription for up to three months. You won't be billed during the pause, and your subscription resumes automatically.
Update your shipping address from your Account page. Changes made before the 25th of the month take effect for the next shipment.
It is the subscriber's responsibility to provide and maintain a correct and complete shipping address. We are not responsible for orders that are lost, delayed, or undeliverable due to an incorrect, incomplete, or outdated address. If a shipment is returned to us due to an address error, we will reship to a corrected address at the subscriber's expense.
Contact us and we'll send a replacement at no charge. Include a photo of the damaged envelope if possible.
Physical merchandise can be returned within 30 days of delivery for a full refund, provided items are unused and in original condition. Return shipping is the buyer's responsibility unless the item arrived damaged or incorrect.
Orders typically ship within 3–5 business days. Standard shipping (USPS) delivers within 5–7 business days after shipment. United States only.
Contact us with your order number and a photo. We'll send a replacement or issue a full refund — your choice.
When your order ships, you'll receive a shipping confirmation email with a tracking number. You can also check order status from your Account page.
Click "Forgot Password" on the login page. We'll send a reset link to your email address.
Email privacy@laconquistadoranovel.com and we’ll delete your account and all associated data within 48 hours.
Only what’s necessary: email, display name, shipping address (for physical orders), and payment information (processed securely by Stripe — we never see your card number). We also use cookies for authentication and, with your consent, Google Analytics (via Google Tag Manager) to understand how visitors use the site. You can manage your cookie preferences at any time from our Cookie Policy page. See our full Privacy Policy for details.
No. Never. Your information is used solely to fulfill your orders and subscriptions. We do not sell, rent, or share personal information with third parties for marketing purposes.
If you can’t find what you’re looking for, write to us. We read every message and respond within one business day.
General Questions
hello@laconquistadoranovel.comOrders & Downloads
orders@laconquistadoranovel.comPrivacy & Account Deletion
privacy@laconquistadoranovel.com